Privacy Policy

FleetPilot ("we," "us," or "our") operates the FleetPilot platform, including the website at getfleetpilot.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you register for an account, use our Service, or contact us, including:

• Name, email address, and contact information
• Account credentials (username and password)
• Billing and payment information
• Fleet and vehicle information (vehicle details, booking data, earnings)
• Financial records such as receipts, expense data, and revenue reports
• Communications you send to us (support requests, feedback)

Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, actions taken within the Service)
• Cookies and similar tracking technologies

Information from Third-Party Services

If you connect third-party accounts to FleetPilot (such as Turo, QuickBooks, or banking services), we may receive information from those services as authorized by you, including booking data, transaction history, and financial records.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To process transactions and generate financial reports
• To create and manage your account
• To communicate with you about updates, support, and promotions
• To generate owner statements, 1099 filings, and other financial documents
• To sync data with connected third-party services (e.g., QuickBooks)
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics).
• Third-Party Integrations: When you authorize connections to services like Turo, QuickBooks, or banking platforms, we share relevant data to enable those integrations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent or at your direction.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it in accordance with our data retention practices.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, commonly used format.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at hello@getfleetpilot.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features of the Service.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by FleetPilot. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FleetPilot
Email: hello@getfleetpilot.com